Maintenance & Support

Keep Your Systems Running Flawlessly.

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Monthly Care plans with clear response windows

24h
Response time
Monthly
Security patching
98%
Success rate
A+
Security headers

Selected work

Projects in this lane

View all work

Gulf Island Rentals

Local Business

BRK Roofing & Restoration

Local Business

Southern TX Traditions

Local Business

Adamo Culinary

Personal Brand

KC LINEN LLC

Local Business

Louisiana Golf Club

Shopify

The friction

What slows you down

Unexpected downtime or bugs that hit revenue before anyone notices
No bandwidth for continuous improvements after the launch sprint
Security patches and CMS/plugin updates fall months behind
Freelancer availability disappears when something breaks on a Friday
Backups exist—or nobody is sure they restore cleanly
Analytics drift and nobody owns monthly performance health

What changes for you

What you get instead

Issues are caught and answered within 24 hours, before customers notice
Monthly security patches land on schedule, not after an incident
Security Headers A+ and PageSpeed stay maintained instead of slowly decaying

Capabilities

What we build into every engagement

Monthly support hours & bug fixes
Security updates & patching
Performance tuning & optimization

Content & feature updates
Release management & QA
Analytics reporting and insights

Proactive monitoring & alerts
Automated backups & disaster recovery

Packages

Scoped shapes for how we engage. Every build is quoted to your brief after a short discovery call.

Care Basic

Hosting + security

Hosting
Security updates
Monitoring
No content changes

Best for Stable sites that need hosting and upkeep only

Care Plus

Basic + light content

Everything in Care Basic
Up to 5 content changes per month

Best for Teams that need occasional copy or image updates

Care Growth

Popular

Higher change volume

Everything in Care Plus
Up to 30 changes per month
Including 1 new page per month

Best for Sites that iterate content regularly

FAQs About Maintenance & Support

More answers on ads, websites, SEO, and Care are on the full FAQ page.

Yes. Updates, uptime, small fixes. Care for a lot of brochure sites starts from $199/month. Bigger stacks get their own number. New builds include a short bug window. Then you pick Care or pay as you go.

Only if your Care PDF says they do. Do not assume it. The proposal lists hours and what is in.

We prefer them. We can take over after an audit. If the WordPress is a plugin pile, we will quote a rebuild instead of charging Care to babysit it.

Within one business day on active Care and projects, which matches the 24h line on the site. Weekends follow the Care plan you signed. Go-live and ad spend still wait for a confirmation.

Yes, on the sites we launch. Security Headers A+ sits next to PageSpeed A+ on the checklist. We do not add a badge in copy if the header scan fails.

Day to day, use the admin. Bigger work goes on Care (from $199/month on many sites) or a scoped change. You should not email us to fix a typo on the specials page.

Ready to build,grow, and ship?

One free 30-minute call. We map what we would build and what it costs.

Book a Free Strategy Call View Our Projects

What slows you down

Unexpected downtime or bugs that hit revenue before anyone notices

No bandwidth for continuous improvements after the launch sprint

Security patches and CMS/plugin updates fall months behind

Freelancer availability disappears when something breaks on a Friday

Backups exist—or nobody is sure they restore cleanly

Analytics drift and nobody owns monthly performance health

Maintenance & Support

Projects in this lane

What slows you down

What you get instead

What we build into every engagement

Packages

Care Basic

Care Plus

Care Growth

FAQs About Maintenance & Support

Do websites need maintenance, and what does it cost?

Can unused maintenance hours roll over?

Do you only maintain sites you built?

How fast do you respond when the site breaks?

Do you harden security headers on new sites?

How do we update the website after launch?

Ready to build,grow, and ship?

Maintenance & Support

Projects in this lane

What slows you down

What you get instead

What we build into every engagement

Packages

Care Basic

Care Plus

Care Growth

FAQs About Maintenance & Support

Do websites need maintenance, and what does it cost?

Can unused maintenance hours roll over?

Do you only maintain sites you built?

How fast do you respond when the site breaks?

Do you harden security headers on new sites?

How do we update the website after launch?

Ready to build,grow, and ship?